Online Services for Microsoft Dynamics GP, what's the point?

Just in time for the weekend...

My new IMHO with The Dynamics GP Blogster column is out. This time, I tackle the new Online Payment Services module, made recently available with Microsoft Dynamics GP 10.0 SP5 and Microsoft Dynamics GP 2010 SP1 -- and got direct input from my buddies over at Microsoft.

If you want to know more about Online Payment Services and the reason why it was created take a look at the article.

Until next post!

MG.-
Mariano Gomez, MVP
IntellPartners, LLC
http://www.intellpartners.com/

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Add-In Initialization Error when launching Microsoft Dynamics GP 2010 - Follow up

If you read my previous article on some table open operation issues I was faced with at a client, you know by now that it's important to have the proper writer permissions on the local %temp% folder. What I did not mention in that article was an issue we were also facing with the new Dynamics Online Services application.

Upon launching Microsoft Dynamics GP 2010 we were also receiving an add-in initialization error as shown below:

Add-In Initalization Error

Since last month I wrote an article about this same issue, I wanted to make sure I kept this topic separated from the table open operation issues, even though they are directly related by the solution. As it turned out, writing permissions (or the lack thereof) on the %temp% folder caused the Dynamics Online Services application to fail as well with an add-in initialization error message. This error popped up a large window (shown above) detailing the nature of the problem. However, after re-enabling access to the %temp% folder the error no longer presented itself -- Another one bites the dust!

Until next post!

MG.-
Mariano Gomez, MVP
Maximum Global Business, LLC
http://www.maximumglobalbusiness.com/

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Add-In Initialization Error when launching Microsoft Dynamics GP 2010

Lately, many users have reported getting the error depicted below after launching Microsoft Dynamics GP 10 with Service Pack 5 or Microsoft Dynamics GP 2010 with Service Pack 1:




Add-In Initialization Error

The error references the Microsoft.Dynamics.GP.OnlineServices.dll assembly file as the root cause of the problem. This assembly was shipped with Microsoft Dynamics GP 10 SP5 and is a part of the Dynamics Online Services application.

The error typically indicates that the add-in assembly is loaded, however, it most likely indicates that the Dexterity portion of the application, dictionary DO6499.dic, isn't loaded in the path found in the DYNAMICS.SET file -- which should have also generated a dictionary load error prior to receiving the above message -- or isn't loaded at all.

To fix this error:

1. Run a repair or update on the Microsoft Dynamics GP client under the Windows Control Panel. This will reinstall the Dynamics Online Services application dictionary and the assembly.

NOTE: You will not see this application in a list of selections as it appears to be a "default" application and it will reinstall itself.


However if you not interested in repairing the application and rather completely get rid of the Dynamics Online Services feature, then follow these steps:

1. Under the Microsoft Dynamics\GP folder, locate and delete the DO6499.dic dictionary file.

2. Remove all references of this product from the application launch file, DYNAMICS.SET.

6499
Dynamics Online Services
:C:Program Files/Microsoft Dynamics/GP/DO6499.DIC
:C:Program Files/Microsoft Dynamics/GP/Data/DO6499F.DIC
:C:Program Files/Microsoft Dynamics/GP/Data/DO6499R.DIC

NOTE: Don't forget to decrease the number of products by 1 in the DYNAMICS.SET file. Usually, this is the first entry in the launch file.

3. Locate the AddIns folder and delete the Microsoft.Dynamics.GP.OnlineServices.dll assembly file
4. Also remove the Application.DynamicsOnlineServices.dll from the GP installation folder

Until next post!

MG.-
Mariano Gomez, MVP
Maximum Global Business, LLC
http://www.maximumglobalbusiness.com/

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