Extender Auto Open and Auto Close options not working in GP 2010

Just recently, I came across an issue reported by a partner on Extender Auto Open and Auto Close options not working.

Extender Auto Open and Auto Close options

After implementing a simple Extender window on the Item Maintenance form, I ran a couple tests to confirm. Effectively, when I did open the Item Maintenance window, the Extender window did not open as expected.

I then went to the Additional menu to open the Extender window and then closed the Item Maintenance window. The Extender window did not close along with the Item Mantenance form.

My environment is Microsoft Dynamics GP 2010 with Service Pack 3 (11.00.2044), but the issue can be recreated on previous builds of Microsoft Dynamics GP 2010 as well. In the interest of full disclosure, I did not test this in any previous release of Dynamics GP, i.e., v10.0.

The issue has been replicated by Microsoft and a problem report created for it, but no immediate fix date has been provided. If you are affected by this issue, please open a support case referencing this post or the actual partner forum post URL: http://bit.ly/P2G0rr

NOTE: The Allow Hot Key option still works as expected.

Until next post!

MG.-
Mariano Gomez, MVP
IntellPartners, LLC
http://www.IntellPartners.com/